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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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The times you are reporting are much higher than our measurements.

Using my personal mail file (on Notes 8.5, 8.02 results should be similar), over a cable modem takes me on average 6-7 seconds to open my mail, under 4 seconds in the office.

Some things to consider:
  • Closing the lower left view (Tasks, ToDo, etc. will reduce the time to load that view
  • Closing the preview pane will eliminate opening the last selected Email

Understanding where the time is spent would be the 1st step to identifying where the slow down occurs.

Adding the following to the Notes.INI will allow you to see the client/server transactions that occur while opening your mail file:
  • CLIENT_CLOCK=1
  • DEBUG_CONSOLE=1

The output will appear in the data\IBM_TECHNICAL_SUPPORT directory in the console.log (which is renames to console_xxxxx on the next restart.

On 1st opening your mail file, you should see on the order of about 20 client/server transactions to the server (i.e. [9243]) OPEN_DB) NOTE: The number 9423 indicates the transaction number, subtracting this from the last transaction indicates how many transactions occurred.

Other info that will appear in the console.log:
READ_OBJECT(REP00255C8B:00569ED6-RRV0000011E,0xFFFFFFFF at 0x0): 139 ms. [30+1948=1978]

Where 139 msec indicates that this transaction took 1/7th of a second.

If OPEN_COLLECTION is taking a long time, this can indicate that your view or folder has had many updates. If the server runs the UDPATE task, recently used views and folders should be kept up to date.

What view do you normally use to view your mail? Inbox or All Documents?
If All Documents, have you made customizations?
Which of the transactions, if any is taking, consistently, more than a second?
On each open of the mail file, do you have more than a couple OPEN_NOTEs?

Doug Conmy
Lotus Notes Lead Architect
IBM Senior Technical Staff Member
dconmy@us.ibm.com


Feedback response number DCOY7MTM24 created by ~Michelle Brelu on 12/30/2008

Venting (~Manny Chufreep... 26.Dec.08)
. . A Few More Things... (~Manny Chufreep... 27.Dec.08)
. . . . You've got that right (~Helga Desjumik... 27.Dec.08)
. . . . . . Thank you... (~Manny Chufreep... 28.Dec.08)
. . . . . . . . Yep, sad but true (~Helga Desjumik... 28.Dec.08)
. . . . . . . . . . Not sure whether my response will b... (~Mario Cislugon... 28.Dec.08)
. . . . . . . . . . . . Thanks, but... (~Manny Chufreep... 29.Dec.08)
. . . . . . . . . . . . . . Is that 8.0.2? (~Mario Cislugon... 30.Dec.08)
. . . . . . . . . . . . . . . . Yes... (~Manny Chufreep... 31.Dec.08)
. . . . . . . . . . . . Why Notes market share is slipping (~Helga Froluche... 2.Jan.09)
. . . . . . . . . . . . . . I would strongly disagree with the ... (~Mario Cislugon... 3.Jan.09)
. . . . . . . . . . . . . . . . But... (~Manny Chufreep... 6.Jan.09)
. . . . Registration issues (~Tony Frokizenf... 2.Jan.09)
. . . . . . There isn't anything that gets logg... (~Manny Chufreep... 6.Jan.09)
. . . . . . . . Client local log.nsf? (~Tony Frokizenf... 8.Jan.09)
. . . . . . . . . . You're correct.... (~Manny Chufreep... 10.Jan.09)
. . complains (~James Kinumar 30.Dec.08)
. . . . Trust Me... (~Manny Chufreep... 30.Dec.08)
. . . . . . The times you are reporting are muc... (~Naomi Dwoachek... 30.Dec.08)
. . . . . . . . Thank you... (~Manny Chufreep... 31.Dec.08)
. . . . . . . . More Information... (~Manny Chufreep... 31.Dec.08)
. . . . . . . . Preview Pane (~Manny Chufreep... 31.Dec.08)
. . . . . . . . . . On a preview where the design eleme... (~Naomi Dwoachek... 1.Jan.09)
. . . . . . . . . . . . This is a simple opening of the mai... (~Manny Chufreep... 6.Jan.09)
. . . . . . . . . . . . . . I'm more than willing to work with ... (~Naomi Dwoachek... 6.Jan.09)
. . . . . . . . . . . . . . . . Thank you, Doug... (~Manny Chufreep... 8.Jan.09)
. . . . . . . . Timing on a Mac OS X system (~Mark Asaweplop... 31.Dec.08)
. . . . . . . . . . Add CONSOLE_LOG_ENABLED=1 to the pr... (~Naomi Dwoachek... 2.Jan.09)
. . . . . . Your numbers are higher than what I... (~Dana Minhipiso... 30.Dec.08)
. . . . . . . . Ok, but what? (~Manny Chufreep... 31.Dec.08)
. . . . . . Re: Trust Me (~Mark Asaweplop... 31.Dec.08)
. . . . . . . . We use DNS entries... (~Manny Chufreep... 31.Dec.08)
. . Designer (~Frank Kitoogen... 30.Dec.08)
. . . . re: Designer (~Manny Chufreep... 30.Dec.08)
. . . . . . there have been many improvements s... (~Elizabeth Xanl... 1.Jan.09)
. . . . . . . . Maybe I should clarify... (~Manny Chufreep... 6.Jan.09)
. . . . . . . . And when is the post beta2 release ... (~Manny Chufreep... 6.Jan.09)
. . . . . . . . . . 8.5 (no beta) will be available bef... (~Nita Nimfreeso... 6.Jan.09)
. . . . Return Question (~Manny Chufreep... 31.Dec.08)
. . . . . . benefits (~Elizabeth Xanl... 1.Jan.09)
. . . . Sorry... (~Manny Chufreep... 1.Jan.09)
. . . . . . next week (~Elizabeth Xanl... 1.Jan.09)
. . 2 quick answers (~Emile Chufanat... 28.Dec.08)
. . . . I'm not sure what you mean... (~Manny Chufreep... 29.Dec.08)
. . . . . . No, you are using the OoO agent, no... (~Emile Chufanat... 29.Dec.08)
. . . . . . . . So Can You Expand On That Then? (~Manny Chufreep... 29.Dec.08)
. . . . . . . . . . Sure (~Emile Chufanat... 30.Dec.08)
. . . . . . . . . . . . Perfect (~Manny Chufreep... 30.Dec.08)
. . . . . . . . . . . . Requirement for template? (~Mark Asaweplop... 31.Dec.08)
. . . . . . . . . . . . . . Not without errors... (~Manny Chufreep... 31.Dec.08)
. . . . One other thing... (~Manny Chufreep... 29.Dec.08)
. . . . . . Well, Well (~Paul Opnuvitch... 29.Dec.08)
. . . . . . . . Unfortunately... (~Manny Chufreep... 30.Dec.08)
. . . . . . . . . . There's a new OOO functionality in ... (~Rebecca Quettu... 31.Dec.08)
. . Eclipse client slowness, and Sameti... (~John Zenjipyge... 6.Jan.09)
. . . . Sametime Issue Resolved.... (~Manny Chufreep... 8.Jan.09)




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